Recruitment of IT System Analyst

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Recruitment of IT System Analyst

Virksomhed: VMS Software

Energy Machine and VMS Software is currently accepting applications for an IT System Analyst to support end users in Europe and based out of Copenhagen Denmark headquarters.  This excellent opportunity will require support for a global dispersed team spread across 7 countries.  And requires that the ideal candidate be customer focused, and willing to join a winning team.

The Analyst will be responsible for:

  • Provides global support to end users for computer, application, system, device, access and hardware issues
  • Identifies, researches, and resolves the most complex technical problems. Responds to telephone, email and online requests for technical support
  • Documents, tracks, and monitors the problem using applicable systems and tools
  • Coordinates with other teams or specialists to resolve any issues. May be responsible for the resolution of escalated issues of higher difficulty

The Analyst must have the following skills:

  • Experience with Microsoft 0365 suite of products
  • Experience tracking issues in JIRA, Azure Dev Ops or comparable tracking tool
  • Experience with infrastructure support

The Analyst must meet the following qualifications:

  • Self-starter who is able to work independently and within the team setting
  • Ability to manage multiple priorities from a project and a support perspective
  • Willingness to jump in and learn new things
  • Ability to speak multiple languages (English a must and German is a plus)

Om VMS Software

Our mission is to develop, sell, and support innovative and advanced releases of OpenVMS, the most secure operating system on the planet. We are engaged in this mission with one core motivation: to support and enable our customers in running their mission critical applications at the legendary uptime levels OpenVMS is known for, at maximum performance levels, today and into the future.
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